Terms & Condition

Terms & Condition

Effective Date: 01 August 2026

Welcome to epicFuel.asia. By accessing or purchasing from our website, you agree to be bound by these Terms & Conditions.

1. General

EpicFuel.asia is an online store offering sports nutrition, hydration products, supplements, accessories, and related merchandise. We reserve the right to update these Terms & Conditions at any time without prior notice.

2. Eligibility

By placing an order, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

3. Product Information

We strive to ensure all product descriptions, images, prices, and availability are accurate. However, errors may occur, and we reserve the right to correct any inaccuracies without prior notice.

Product images are for illustration purposes only. Actual packaging may vary.

4. Pricing

  • All prices are displayed in the selected currency.

  • Prices include or exclude applicable taxes as stated at checkout.

  • Shipping charges are calculated separately during checkout.

  • EpicFuel reserves the right to change prices without prior notice.

5. Orders

All orders are subject to acceptance and stock availability.

EpicFuel reserves the right to:

  • Cancel or refuse any order.

  • Limit quantities purchased.

  • Cancel orders suspected of fraud or unauthorized activity.

If payment has already been made for a cancelled order, a full refund will be issued.

6. Payment

We accept secure payment methods available during checkout.

Orders will only be processed after successful payment authorization.

7. Shipping & Delivery

Estimated delivery times are provided for reference only.

EpicFuel is not responsible for delays caused by:

  • Courier services

  • Customs clearance

  • Weather conditions

  • Public holidays

  • Events beyond our reasonable control

Risk of loss passes to the customer once the order has been delivered to the shipping address.

8. Returns & Refunds

Please refer to our separate Refund Policy.

Unless the product is defective, damaged, or incorrectly supplied, opened nutrition products cannot be returned due to food safety and hygiene reasons.

9. Health Disclaimer

Our products are intended to support an active lifestyle and are not intended to diagnose, treat, cure, or prevent any disease.

Always:

  • Read product labels carefully.

  • Follow the recommended serving size.

  • Consult your healthcare professional before using supplements if you are pregnant, nursing, under medical treatment, or have any medical condition.

Individual results may vary.

10. Allergens

Products may contain or be manufactured in facilities that process:

  • Milk

  • Soy

  • Nuts

  • Gluten

  • Eggs

  • Fish

  • Shellfish

Customers are responsible for reviewing ingredient information before consumption.

11. Intellectual Property

All website content, including logos, images, graphics, product descriptions, text, and designs, is the property of EpicFuel unless otherwise stated.

No content may be copied, reproduced, or distributed without written permission.

12. Promotions

Promotional offers:

  • Cannot be exchanged for cash.

  • Cannot be combined unless stated.

  • May be modified or withdrawn without notice.

EpicFuel reserves the final decision on all promotional campaigns.

13. User Conduct

You agree not to:

  • Use the website unlawfully.

  • Attempt unauthorized access.

  • Upload malicious software.

  • Interfere with website operations.

14. Limitation of Liability

To the maximum extent permitted by law, EpicFuel shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the affected order.

15. Privacy

Your personal information is handled in accordance with our Privacy Policy.

16. Governing Law

These Terms & Conditions are governed by the laws of Malaysia.

Any disputes shall be subject to the jurisdiction of the Malaysian courts.

17. Contact Us

EpicFuel

Website: https://epicfuel.asia

Email: hello@epicfuel.asia

Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (MYT)